FAQ

What size are your scrunchies?

Our scrunchies are available in three different sizes - Skinny (approx 3.5" in diameter), Classic (approx 4" in diameter) & Extra (approx 6" in diameter). All scrunchies are meant to wrap around your hair about 2-3 times.

 

What is your turnaround time?

Our turnaround time is approximately 5-7 days. Once your order is ready, we will notify you for either a pick-up time or will send a shipping notification.

 

Do you accept custom orders?

We absolutely do! If you're looking to purchase our popular bridesmaid collection, please reach out in the "Contact Us" section and provide the following information: Date required, chosen colour, and number of scrunchies needed. From there, we will source the appropriate fabric and upon completion, your scrunchies will be tagged with our "To have and to hold...your hair back" tag.

 

Do you offer wholesale?

You bet we do! We are currently located in over 20 retail stores & salons. Please Contact Us for more info if you would like to carry our brand in your boutique.

 

Do you accept returns?

If your simpleigh scrunchie somehow arrives to you damaged or if there is any damage due to craftsmanship, we will happily replace your scrunchie for you. If you have any questions prior to making your purchase, please use the "Contact Us" form so that we can help you with your selection.